Privacy Policy

This Privacy Policy describes how CraftyPrezzies.com (the “site” or “we” or "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at CraftyPrezzies@outlook.com or by contacting us via any available social media.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why:

->Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
-> Order information
    • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify and other payments app you using at the time of purchase.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and other type of payment used within the purchase) email address, and phone number.
->Customer support information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for a business purpose: to be able assist at our best
    • Personal Information collected: whatever is provided from you to be able process customer support.

->Minors

The Site is not intended for individuals under the age of 16 years old. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

The personal data provided will be kept by CraftyPrezzies as long as the User does not express his/her wish to unsubscribe from CraftyPrezzies services, for the purpose of receiving information about the company's services. Subsequently, if necessary, CraftyPrezzies will keep the information blocked for the legally established periods.

User's rights in relation to their data

The User has the right to

  • Access their personal data
  • Request the rectification of inaccurate data.
  • Request its deletion.
  • Request the limitation of the processing of their data
  • Oppose the processing of their data
  • Request their portability
  • Not to be subject to automated individual decisions.


The User may exercise all these rights at the following email address CraftyPrezzies@outlook.com indicating the reason for his or her request and providing a copy of his or her National Identity Card.

Without prejudice to any other administrative or judicial remedy, the User shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which he/she has his/her habitual residence, place of work or place of the alleged infringement, in the event that he/she considers that the processing of his/her personal data is not lawful, as well as in the event that he/she is not satisfied with the exercise of his/her rights. The supervisory authority with which the complaint has been lodged will inform the complainant of the progress and outcome of the complaint.

Sharing Personal Information

We share customer Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data security

The protection of Users' privacy and personal data is very important to CraftyPrezzies. Therefore, CraftyPrezzies does everything in its power to prevent your data from being used inappropriately, allowing access to it only to authorised personnel.

In those services of the website that require registration as a User, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as for all activities that occur in the session initiated with his/her name and password.

You agree to notify CraftyPrezzies as soon as possible of any unauthorised use of your username and/or password or any other breach of security. CraftyPrezzies shall not be liable for any loss or damage arising from your failure to comply with this obligation.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


Revision of the Privacy Policy

CraftyPrezzies reserves the right to revise its Privacy Policy from time to time. For this reason, please check this Privacy Policy regularly to read the most recent version of this Privacy Policy.

However, any changes to this Privacy Policy will be communicated to the User.

Links to websites

The CraftyPrezzies website may contain links to the websites of third party companies and entities. CraftyPrezzies cannot be held responsible for the way in which these companies deal with privacy and personal data protection, so we advise you to read carefully the Privacy Policy statements of these websites that are not owned by CraftyPrezzies in relation to the use, processing and protection of personal data.

The conditions offered by these websites may not be the same as those offered by CraftyPrezzies.

Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact KOALA by e-mail at the following e-mail address: CraftyPrezzies@outlook.com.

Acceptance and Consent.

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing of these by CraftyPrezzies in the manner and for the purposes stated in this Privacy Policy.

Last Updated: 27/03/2023